Privacy Policy

Last Updated: March 2026

At Purivoraโ„ข, operated by H+E Goods Company, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how information is collected, used, stored, and shared when you access our website or purchase products from our online store.


1. Information We Collect

To provide a reliable shopping experience, we may collect certain types of information from users.

Information You Provide Directly

When you interact with our website, we may request personal details such as:

โ€ข Full name
โ€ข Email address
โ€ข Billing and shipping address
โ€ข Phone number
โ€ข Payment and transaction details

This information may be collected when you:

โ€ข Place an order
โ€ข Create an account
โ€ข Subscribe to marketing emails
โ€ข Contact customer service

Automatically Collected Information

Certain technical data may be collected automatically when you browse our website, including:

โ€ข Internet Protocol (IP) address
โ€ข Browser type and device information
โ€ข Website interaction data
โ€ข Referring pages and browsing behavior

These details help us improve website performance and enhance the user experience.


2. How Your Information Is Used

The information we collect may be used for several purposes, including:

Order Processing

To verify payments, process purchases, arrange shipping, and provide order updates.

Customer Support

To respond to inquiries, assist with orders, and provide service-related communications.

Website Improvements

To analyze how visitors interact with our website and improve site functionality and product offerings.

Marketing Communication

If you choose to subscribe, we may send occasional updates about new products, promotions, or announcements.

Fraud Prevention

To detect unauthorized transactions and maintain the security of our website and payment systems.


3. Data Security

Purivora takes reasonable precautions to protect customer information.

Secure Payment Processing

Sensitive payment data is encrypted using SSL (Secure Socket Layer) technology during transmission.

Restricted Access

Personal information is stored on secure systems and accessible only to authorized personnel who require the data to perform their responsibilities.

No Card Storage

Purivora does not store complete credit card information after payment transactions are processed.


4. Sharing of Information

Purivora does not sell or rent customer personal information to third parties.

However, certain trusted service providers may receive limited information in order to perform essential business functions such as:

โ€ข Payment processing
โ€ข Order fulfillment
โ€ข Website hosting
โ€ข Analytics and marketing support

These providers are required to maintain confidentiality and use the information solely for operational purposes.


5. Advertising & Marketing Technologies

Our website may use advertising technologies such as cookies, pixels, and analytics tools to understand visitor behavior and deliver relevant advertisements.

Partners may include advertising or analytics platforms such as:

โ€ข Meta (Facebook / Instagram)
โ€ข Google
โ€ข AppLovin / Axon

These partners may collect certain browsing data according to their own privacy policies.

Users can manage advertising preferences through browser settings or by visiting the respective privacy pages of these services.


6. Cookies and Tracking Technologies

Cookies are small files stored on your device that help websites remember information about your visit.

Purivora may use cookies for purposes such as:

โ€ข Enabling essential website functions (shopping cart and checkout)
โ€ข Measuring website performance and visitor activity
โ€ข Delivering relevant marketing content

Users may disable cookies through their browser settings.
Please note that some website features may not function properly if cookies are disabled.

Additional information about cookies used by Shopify can be found at:

https://www.shopify.com/legal/cookies


7. Third-Party Websites

Our website may contain links to external websites that operate independently from Purivora.

We are not responsible for the privacy practices or policies of third-party websites and encourage users to review their privacy statements before providing personal information.


8. California Privacy Rights (CalOPPA)

In accordance with the California Online Privacy Protection Act, we commit to the following:

โ€ข Visitors may access our website without creating an account
โ€ข This Privacy Policy is accessible through a visible link on our website
โ€ข Any changes to this policy will be posted on this page

Users may request updates or corrections to their personal information by contacting us directly.


9. Children's Privacy

Purivora does not knowingly collect personal information from children under 13 years of age.

If we become aware that information from a child has been collected without parental consent, we will promptly delete such data.

Parents or guardians may contact us if they believe a child has provided personal information.


10. Data Breach Notification

In the unlikely event of a data security incident affecting personal information, we will:

โ€ข Notify affected users via email within a reasonable timeframe
โ€ข Provide updates and guidance through our website if necessary


11. Email Communications (CAN-SPAM Compliance)

If you subscribe to our emails, we may send occasional updates regarding products, promotions, or company news.

We comply with the CAN-SPAM Act, which means:

โ€ข Marketing emails clearly identify the sender
โ€ข Subject lines are accurate and not misleading
โ€ข You may unsubscribe at any time through the link provided in each email


12. Contact Information

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us:

H+E Goods Company
8811 Alden Dr Suite 3
Los Angeles, CA 90048
United States

Phone: (310) 734-7777
Email: service@purivora.com